5 Star Plumbing

Adrianna Rodriguez 2 months ago

We called 5-star plumbing to assess our water heater for repair vs replacement. They were able to come within 24 hours of us calling and Benjamin arrived promptly at the beginning of the scheduled arrival window. He was friendly, professional, and polite. He answered all our questions and took the time to explain our options. He went out of his way to rearrange his schedule so that we could get a new water heater installed the same day. We were very happy with the service we received and would definitely recommend Benjamin!

Alan Kuban Edited 2 months ago

Sewer line blockage repair. Both workers were very hard working, diligent and provided excellent service. Thanks

Ruby Martinez 2 months ago

I had a very disappointing experience with this plumbing company. I was overcharged for the work, and I had to call them back multiple times because the issues were never properly resolved. Every return visit resulted in additional charges, even though they were coming back to address problems that should have been fixed the first time. To make matters worse, they left cables exposed after the job was completed. When I contacted them about it, they denied that their technicians were responsible instead of taking accountability or trying to make it right. I expected professional service and honest communication, but instead I was left paying more money for incomplete work and poor customer service. I would not recommend this company based on my experience.

Daryl Fernandez 3 months ago

Eze at 5 Star Plumbing did great work replacing our 21 year old water heater. When he initially came late in the afternoon, he explained clearly why it was advisable to replace the entire water heater as opposed to just replacing the gas control valve without being pushy one way or the other. When he came the next morning to install the new 50 gallon, he worked so cleanly and efficiently, all while answering any questions I had during the install. Before he left, he taught me how to properly flush the tank so I can do this maintenance yearly. Eze is a true asset to this company and I believe any customer would be lucky to have him servicing your home.

Joseph Maskiewicz 6 months ago

Amir from 5 Star Plumbing was excellent. Pricing was very reasonable, and scheduling was easy. We booked Wednesday night for 4:30pm the next day, and he was able to show up early at 11am. He coordinated seamlessly with my contractor, removed the old water heater in the late morning, and returned late afternoon to install a Bradford White unit with a thermal expansion tank after drywall was finished. My contractor said Amir was friendly and got along with everyone. Professional, efficient, and easy to work with. Highly recommend Amir and 5 Star Plumbing. First pic is old water heater. Second pic is new water heater.