Bay Company

Linda Zhu 4 months ago

I got this sweater from the shop yesterday with a few fridge magnets. Today’s my flight back to New York and I thought I could use my new sweater… I didn’t even leave my hotel to check out yet and I found a hole on my left sleeve.

Daniel L. De La Torre 4 months ago

Visited this gift shop while looking for a last minute birthday present and ended up staying longer than I expected. They had a nice mix of items, from funny little cards to more thoughtful keepsakes. Prices were pretty reasonable, and I found something unique without spending too much. The person at the counter was friendly and gave me a few suggestions which helped. Store was clean and easy to look around in, not crowded or messy. Only thing is I wish they had a few more options for wrapping paper, but overall it was a good experience.

ウォーリー メグ 9 months ago

Absolutely not, very unprofessional. They're welcoming at all, got kicked out for "stealing." My sister was told to give back a keychain that she "pocketed" which was absurd because she had even showed that she didn't have anything in her pocket; even offered the clerk to check it herself and just got asked to leave instead. Lost a customer who was actually very interested in purchasing an item. Do NOT waste your time in this store. I promise there are so many other store that are more grateful for your time,presence and business.

Khaled Eldeeb a year ago

Do not shop there. Extremely unprofessional and predatory practices regarding returns. Red haired over weight lady was very presumptuous and power tripping doing that fake smile thing while repeating the same phrase regarding policy. Why would anyone want to buy something from a place where people act like this?

Silvia De Faria 3 years ago

If I could rate a ZERO I would! My minor daughters (3 of them) and their father were shopping at this place of business yesterday and were treated so rudely and with such discrimination by the young Hispanic woman who works there!! She literally snatched the crystal bracelets out of my daughter's hand while she was looking around shopping, and told her " you can leave now". She was completely presumptuous and making the HUGE assumption that my daughters were STEALING just because my daughter was wearing different types of bracelets on both of her wrists that resembled what they carried in that shop. This is NOT ok!!! Their so called footage showed absolutely nothing that proved she was able to assume that my daughters were stealing. They lost business that day and hopefully people who read this review will think twice about shopping at this business. This woman needs a lesson in proper business etiquette because no where would someone want to shop in a place where they are discriminated against. She racially profiled against my daughters and I'm going to see to it that I file a formal complaint to have this woman removed from this business. The Bay Company, you should be ASHAMED of