CVS

Camille peng a month ago

Absolutely ridiculous. Your posted closing time is 11:00 PM, but I got there at 10:10 PM and the doors were already locked. Employees were standing inside and refused to let me in. Don’t advertise that you’re open until 11 if you’re going to shut customers out almost an hour early. Complete waste of my time.

Vash 2 months ago

I am so appreciative for the pharmacists help today! He went above and beyond in our communication / problem-solving today. He was very patient and kind in our interaction! Thank you for your excellent service Marwan. (Sorry if that is spelled incorrectly)

Scott Rowden 4 months ago

It's CVS. Not a lot of stand-alone competition left. Pricing based on convenience rather than trying to be competitive, unless you use store e-coupons. Closing for lunch every day very inconvenient and frustrating, because it seems like the only time I show up!

Tiffany Nowden Edited 7 months ago

I had to update my review for this location. The CVS app has gone through some changes and I couldn't find my cash rewards, but I knew I had some. I asked the cashier for some help and he said I don't know how to use the app, I said well cancel my transaction because I have enough rewards to only pay a couple of bucks for my purchase. I asked if there was anyone available to help my find my rewards, he said no. I said well that sucks, and he said "hey, I just work here". It would be smart to familiarize the staff with the app, because when there are changes, it's frustrating to lose rewards because no one in the CVS store can help in this area of the app. The only reason I shop at CVS and pay for their membership is because of the rewards. If I don't have rewards, I won't shop here. Too bad. The poor customer service explains why their stores are so empty. Now I have to cancel my membership.

Ann Valentine 9 months ago

They deleted my other review so I'll post it again. If you call you are forced to go through the most tedious, useless, counter intuitive AI assistant to ask the most basic questions. There is no way around it. If you don't want to give your personal information or the AI doesn't understand you it hangs up. There is no options for other languages, the AI talks so slowly that if you start answering before it finishes it doesn't register what you said and hangs up. I will be canceling my prescriptions and never stepping foot into another CVS because of this.