Lb Furniture

Jessica P 7 months ago

DO NOT BUY MATTRESS FROM HERE. My mom made the mistake of visiting this local shop and purchasing two bed frames and two mattresses. The items arrived yesterday, and after only 3 hours of installation, my mom noticed oils stains at the bottom of the mattress. She only noticed the stains because the mattress kept sliding back and forth as she was trying to put on bedsheets. My mom decided to go in-store today 2/10/26, to address the stains with the owner. She put me on the phone with her and immediately the owner was defensive saying that in her 40+ years of business this has never happened. She accused my mom of causing the stains because she slept on it overnight. What kind of customer service is this? As you can see in the photo attached, the photo was taken on the day of delivery at 5:26 pm. This stain was already there. She then offered to do an exchange for $60. Good customer service would've been free considering that the stains were not caused by the customer, but what did we expect from an Asian furniture shop? The typical rude and cheap! You get what you pay for. Stay away from here…

rickie ricardo 7 months ago

They don't have what they advertised, went In and the worker was more worried about the cell phone then helping me.. bunch of junk in the Showroom

Mike Fivecoat 2 years ago

I found out about this place on OfferUp and they have an excellent rating there and it was obvious from the quick communication from Christine. When I came to pick up, they confirmed my choice and had to look around the ship for a bit, but found the style of full size bedframe I originally looked at, and loaded it into my SUV no problems. They did say all sales final, BUT she backed up her products and said if anything was missing from the box, that she would make it right. It didn't even come to that as everything was very well packaged for protection and easy to put together on top of that. I'd definitely recommend this spot to anyone just moving to the city and will probably be back for more stuff in the future.

Monique Hernandez 4 years ago

Christina is such a lovely and warm person. My girlfriend and I just moved to Long Beach and we were looking for something specific and found this place. We went to the store, made sure we liked what we saw, rented a Home Depot pickup truck and we were in and out in a little over an hour. We left a deposit with her and paid the rest when we came back. Christina brought out the sectional and even wanted to place it onto the truck herself! Our furniture was quick and easy to assemble too! Thank you Christina!

Bri Mo 4 years ago

I wish I had the same experience as everyone else and I hope this isn’t a racial thing. I’ve had this bed literally for 3 months. I’m only 110 pounds of course I don’t jump in my bed and my slates are already broken. The bed squeaked from the very beginning. I asked can someone come out & tightened the screws. I was told I can come pick up the tools and do it myself. Again I’m 110 pounds and they want me to lift a king size bed. My table chairs screws are also loose. I’ve only had this furniture for 3 months this isn’t okay.