Lowe's Home Improvement

Ofelia Ramirez 2 months ago

I had a great experience at Lowe’s thanks to an employee in the paint department. He was very helpful, knowledgeable, and took the time to guide me step by step to make sure I got what I needed. The store was also well stocked, which made everything easier. He was patient and respectful while helping other customers too, and clearly cares about doing a great job. Overall, a really positive experience.

Fatima Marchan 3 months ago

I had a great experience at Lowe’s thanks to Juan Rivera in the paint department. He went completely out of his way to help me and made the whole process so much easier. He has so much knowledge and took the time to explain everything step by step. He asked questions to make sure I was getting exactly what I needed and that everything would come out right. Before helping me, he was assisting another customer in Spanish and he was amazing with them too. He explained everything clearly, was very patient, and treated them with so much respect. He never made anyone feel less than and genuinely went out of his way to help. I’m an English speaker myself, and it was really nice seeing someone treat every customer equally and fairly no matter what language they speak. You can tell Juan truly cares about helping people. Everything turned out great because of his guidance. Lowe’s is lucky to have an employee like him. If you go there, look for Juan Rivera in the paint department. He’ll make your experience great!

Chelsea 4 months ago

For many years, Deshawn in the paint department has been consistently kind, patient, and helpful. He’s guided me through so many DIY projects with so much knowledge and care. I always leave feeling more confident than when I walked in. LA doesn’t always feel like a neighborhood, but seeing Deshawn at the Mid-City Lowe’s always does! He’s a familiar, friendly face and makes the big store feel personal. So grateful for his help every time!

Catherine Jones 6 months ago

I politely asked someone up front if there was anyone available that could help me locate 2 items, stating that I’d already asked and had not been able to locate what I was looking for. I told and showed her the two items. Instead of finding someone, she asks a coworker what aisle only one of the items is. Of course the answer is not what I was originally told. She just looks at me to go back again and search, ignoring the second item and that I clearly asked for assistance. I would’ve happily waited if she just said “ let me locate someone, we’re a little busy ”, instead of completely ignoring what I just said. Instead of over explaining to someone who intent on the minimum, I just went somewhere else.

gerry furth a year ago

What a pleasure in such a cavernous place with floor to ceiling stock! People there to help and everything so organized. The self check-out area was also easy to navigate and efficient. The young guy here, Anthony, was just outstanding: professional, genuinely friendly and eager to be of help and would otherwise let this other staffer who interrupted take up our time. He alone won us over. This comparatively has the widest range of products from commercial building to home construction, interior decorating (blinds, shades, wall paint and furnishing, seasonal specials such as patio umbrellas and furniture out front and center, and a garden center all under one roof.