N T Auto Repair

Emily Wu a year ago

Hiro made additional changes beyond the routine maintenance I had brought the car in for. When I asked just that he call me and tell me what additional repairs needed to be done before doing them next time, he shamed me for not bringing in my car more often. Making changes and then charging me for them without my consent seems to be a violation of consumer law, which I would have just let slide if Hiro agreed to alert me first next time.

Danielle Miller 5 years ago

Trustworthy! I felt like my car had loose steering wheel issues. Felt like it and recently got my tires replaced because they wore down to nothing in no time at all and wanted to check all causes that could've done this before really wrecking my car. Honda was less than helpful and also a little farther away. They checked what the issue could be fore free and we're thorough and trustworthy, no one tried to upsell me on parts or services unrelated and unneeded. Thorough without feeling like they were dilly-dallying. I'm happy that I now live so close to a good mechanic. Maybe helpful to others: if you did need service there was a sign on the wall saying their hourly rate was 90/h. Compared to most mechanic prices ive seen that's a good price.

Sarah Edminster 6 years ago

Excellent reliable and honest service! I recently took my car here for an oil change. It wasn't easy to find it because of the nearby construction. Once I arrived I did not have to wait at all to get service. The workers performed the oil change in a timely manner and addressesed all my concerns. They also gave me feedback I needed to maintain my vehicle since it doesn't require oil changes as often.

Puneet Toor 8 years ago

It's tough being a girl who knows nothing about cars when your car suddenly overheats and you have to tow it somewhere. They were so transparent with me, checked that I was okay with what they were going to do and the charges before anything was done. He showed me exactly the part he replaced and the old version to show me what was damaged. The price was $1,500 less than the dealership and a few hundred less than every other place I went. He barely made a profit and took so much time with me. He even stayed late so I could get my car after they closed. This was a very long time ago, but someone just asked me for a recommendation and I remember how great they were in my time of need.

Rei Estrada 12 years ago

I've been to N-T Auto multiple times now and they always give great service. The mechanics are all honest people; one time I went in to have my brake fluid changed (as recommended by my manual). Instead of taking my money and running, they let me know that they'd take a look but it probably wouldn't be necessary yet. Another time I came in to get a light fixed and the mechanic did it on the spot, maybe 10 mins, and only charged me for the part, no labor charge. And they are always polite and helpful. Also, free lemons if you're into that.