Nissan of Downtown LA

Jose Aquino a month ago

Brought my 2025 Nissan Frontier into Nissan of DTLA for an oil change and couldn't be happier with how it went. Dave helped me out and honestly made the whole thing painless - quick check-in, quick turnaround, no wasted time. He clearly knows what he's doing and took good care of my truck. It's rare to get service this smooth these days. Ask for Dave Mares if you're heading in - - you won't be disappointed.

O T (OTIII) a month ago

Victor was awesome and definitely earned 4 stars! He made sure the deal worked in my favor and went the extra mile to keep everything within my budget. I really appreciated his honesty and dedication throughout the purchase process. The only issue I experienced came after the sale. About two months after purchasing the vehicle, with only 5,000 miles on it, the battery died. Victor stepped in and helped get that taken care of. During the multi-point inspection, the technician also discovered that the right rear shock was leaking. My service advisor, Litzy, ordered the replacement part and told me I would receive a call within 4–6 days once it arrived. Unfortunately, after two weeks, I had not received a call or a response to my email, so I had to drive to the dealership to check on the status myself. Although Litzy was off that day, another service advisor assisted me and confirmed that the part had already arrived and was ready for installation. I understand this dealership has a high volume of sales, but it seems the service department is understaffed. Good communication is just as important after the sale as it is during the purchase. Keeping customers informed and completing

Reading Renee 2 months ago

I got my new car from Nate Ulrich and Noah Schmerling, an excellent salesman. The dealer was so busy on a Friday and we found out a finance guy left and they were down to only 2 finance people which stinks when it’s Nissan sales and zero percent finance but they made us comfortable Drove away in a new 2026 Pathfinder Beautiful truck and I am happy with my extended service plan

James Chan 2 months ago

Alex Espinoza is amazing salesman make the buying process quick and smooth. Did honored the promise on phone call. Also, response to your request online.

MerrilyMaralee 2 months ago

Best experience I’ve had a dealership. Peter went above and beyond to find the exact car that we were searching for and Miguel was incredible with getting us out the door ready. Made buying a car easy, fun and not stressful. We paid cash, no one trying to upsell to a different car or anything. Knew exactly what we wanted and they did everything in their power to make it happen. Grateful for such kind people helping my friend get her new wheels. 10/10 would recommend everyone give this place a shot. Thank you! 🙏🏽