Volunteers of America Los Angeles

Up Stop 9 months ago

I called the number for the Wilshire boulevard location. Explained my situation of me being an ex felon after 15 years of incarceration. I stayed In a volunteers of America shelter. Was homeless for 2 years and recently got my apartment and wanted to know what programs I qualify for. The woman who answered the phone at 9:30 a.m. on Monday December 8th was rude and dismissive, while telling me I "probably don't qualify for any of their programs!" After insisting for help, she told me I could come into the office and get a flyer! Wow! She wouldn't even give me her name. Is this how VOA "HELP" reduce recidivism? Just sayin'

Rick Jourdain 9 months ago

This experience has made things worse. I got accepted but they said I couldn’t rent from a friend, I couldn’t rent because it was too much and when i found a place, had a lease and gave notice and three families were moving this weekend. They changed the length of the lease other terms three times in one day. Now I will make too much in February so I’m now super homeless, worse than I was, and three families have no place to live. I’m on Ssdi and I make too much.

A CM 10 months ago

This is the worst place to live. Too many cockroaches! Security especially the old guy is such a cry baby that he reports every little thing! The manager with curly hair and glasses doesn’t care about the residents and refuses to listen when you try to speak to her face to face. She tells you to call the office instead and when you do call the office her assistant won’t even let you speak to her on the phone. The lack of respect and communication from management is very unprofessional and disappointing. They should hire different people who actually care about their residents and are willing to help instead of ignoring them. These lady’s get me mad looks like their parents didn’t raise them right! ONE STAR DEFINITELY DONT THINK ABOUT LIVING HERE ‼️ And mind you this is the North Hollywood location

E 11 months ago

My experience with the volunteers of America veterans supported services, I I have mixed feelings. Allow me to explain. After being referred to them by the department of veterans to change my homeless circumstances, I I experienced a couple of the case managers, infield workers. Who always appeared to be stressed. After being bounced around from case manager to case manager I finally obtained an apartment with aggressive interaction, however when it comes to the funding aspect of it volunteers of America was not present, money that is allocated via Grant to help veterans like myself eliminate barriers such as past due utility bills in any other financial issues prevent them from ever falling back into the homelessl improvised stability. However when it came time to put the money or their mouth was it was like pulling teeth from a bear's mouth. It's obvious from the energy and the attitude of the case workers and field workers that they wanted a lot of pressure the only time that interest was shown in my case when it came time for recertification which reflects it's time for them to get another pool of government funds VMI sacrifice took for my country along with other veterans. An

Saam Malekahmadi a year ago

The staff at Volunteers of America Central City Recovery (VOA CCR) were professional and helped me get through a tough time when I was struggling. I’m grateful for Cindy, Gavin, Yoshi, Michelle and everybody else.