A-1 Total Service Plumbing

Amanda Huizar a month ago

I strongly recommend thinking twice before hiring this company. I rarely leave negative reviews, but after giving this company multiple chances to make things right, I feel others should know about my experience. I hired them to repair a leaking hot-water valve stem in my shower. George was professional during the initial inspection, but after that, everything went downhill. I had a confirmed appointment that was a complete no-call/no-show. I left voicemails that were never returned. Instead of explaining what happened, they scheduled another appointment without asking if I was available. After I complained, the supervisor, Ray, apologized and personally assured me George would come the next day. Then two different plumbers showed up hours earlier than the scheduled appointment while I was leaving for physical therapy. Later that afternoon, George called to explain his work van had been broken into and the replacement part had been stolen. While I understand emergencies happen, he assured me the part would be reordered and that someone would contact me. No one ever did. A week later I called Ray myself. He said he would look into it and call me back. He never did. I then sent

Francisco Guerra 2 months ago

Awesome and fast reliable service! From the attendants over the phone to the incredible service from Roland! Had a drain issue for months that I couldn’t fix! Came in and did it quickly and professionally. All my plumbing needs are always going to go through ASAP Plumbing Solutions. I’m from San Pedro Ca and keeping it local is always super important to me. Thank you ASAP plumbing for all your hard work in the community!

Tim Chan 4 months ago

My technician, Alexis, was fantastic to work with. He communicated clearly from start to finish, explaining in detail every step he planned to take during his diagnosis. Afterward, he walked me through his thought process step by step and pinpointed the exact cause of our leak. It was a pleasure having Alexis handle the job — I’d highly recommend him for his professionalism and thoroughness.

Jonathan 5 months ago

Got a shower valve replaced and a expansion tank for my water heater put in I liked my interactions with Esteban. He answered all my questions and explained the whole scope of work. I was happy with the price too Day of, him and Mike came over on time and got to work. After completion they made sure to check both areas to make sure things were good I liked the experience i had, if future work comes down the line, I will definitely consider A1 again to get an estimate. Thank you Esteban and Mike!

Chris Jaffe a year ago

I want to start by saying that both Jose (the plumber) and Alice (assistant/administrator) we're both easy to work with and polite. At the end of the day my drainage was fixed but I have two issues. Pics of the issue and before/after below as well. 1) Jose showed up and diagnosed the problem quickly, he then told me to wait while he puts together an estimate. After a few minutes he says it's going to be $975?! For removing the water, cutting out some of the pipe and replacing it so that he can snake it properly. I said no way that should cost $975 and asked how much is the "water removal" he said $100!! After a lot of back and forth and me saying I needed to get a second estimate from another plumber he told me they could fix it for $475 (and I now had to take out the water myself to save money, which I did and it only took 5-min...). I really wish I didn't have to barter to get a decent price (I assume I still got over charged). Ridiculous that after a few minutes of talking they dropped the price by more than 50% off what he quoted 5 minutes prior. Don't let these guys take advantage of you, if you use them, definitely get a second opinion and negotiate. 2) This is wa