Air Care Heating & Cooling Inc.

Ramakrishna Rao a week ago

I have been using Aircare for many years for maintenance and also to install a new unit. They do a wonderful job and very friendly and easy to deal with. Kintroy Johnson has come couple times to service my unit. He is very thorough, friendly and very easy with work with. I highly recommend Aircare for A/C service and installation.

Content Moderator a month ago

I would highly recommend Air Care and Fernando in particular. He provided great service, was very professional and knowledgeable. He offered service options but low pressure just making sure I knew about their additional service offerings. I ended up getting the 3 year package and am looking forward to their continued support. They fixed my initial problem as well. Quickly diagnosed and resolved the issue. Also, Fernando quickly checked the main home unit and fixed a quick leak he noticed. Thanks again!!

Ed Boesiger 2 months ago

A lot that was excellent, with several little details that took the rating down a bit. We replaced our 30-year old furnace with a heat pump system. The advisor we worked with, Roberto, was great; actually did a Man-J load calculation with lidar measurements to determine the true system we needed. We were picky about having everything in the contract and Air Care was the only company that put the details in the quote. Warranty was good (not the best, but good), and their maintenance plan is good (not the best, but good). Great financing, and unlike a couple other supposedly highly rated companies did understand that not all thermostats work with variable heat pump systems. Adrian and Chris did the installation and were friendly, kept us informed, on time, and did a very good job – with a couple exceptions. Namely, need to read the contract (wrong filter grade ordered, tried to change the return size), the vents are supposed to fit a 4x14 vent cover but they are a bit small (AirCare is coming out to fix them), forgot to turn the water heater back on one evening, left the attic insulation pulled up, left wood scraps in the crawlspace (termites!), and since they finished late on Frida

Judy Glinder 3 months ago

We had a great experience with Air Care Heating & Cooling. Our manager (Roberto) was excellent and the install team (Adrian and Luis) were top notch. Everyone explained the process clearly and moved through the process with great communication, efficiency, and expertise. And thanks to Claudia for helping manage the logistics of scheduling, permits, and rebates. We highly recommend this company.

Jim Beveridge 3 months ago

I called Air Care Heating & Cooling after searching for a San Jose company that was certified to do maintenance on Bryant's Evolution line of whole-house heat pumps. The certification is important because I've worked with other companies that lack this certification and they were lost when faced with Evolution's self-diagnostics system. Air Care answered the phone promptly and they were able to set me up for a maintenance visit 2 days later. Their senior tech arrived early (he called ahead first). I also received a text message with the tech's picture so I knew who to expect. When he arrived, I explained that the system had been installed three years before and it needed a thorough review to make sure everything was working properly. I also needed the upstairs thermostat calibrated because it was several degrees off. He carefully went through the system, showed me the pictures of his finding. He verified that the system was installed properly and that many of the subtle details where installers often use shortcuts were also done the right way. He knew how to use the heat pump's built-in diagnostics instead of taking things apart and measuring manually. The price was very reasona