Doug's Bug Company

Chris Jacobs a month ago

Josh was great to work with. He did a thorough assessment of our yard and checked a few areas in our home that we wanted him to see. His explanations about the service (bug control) were clear, and when we agreed to proceed, his findings and treatment at our home were very helpful. Thanks!

Cathy Emery a month ago

First, I am impressed by this company for many reasons, 1 of which I was actually able to speak to a person at length. Kelli was so professional and provided great customer care. She indicated that they didn't believe in holding you to a contract, but wanted you to return because your service plan was working for you! Raul, performed the treatment with great detail to the exterior/interior of my condo. He called prior to arriving, too. I'll see how effective the treatment plan was in about in a week. I had a very expensive - yet useless treatment plan from PurCor. I clearly described my issue with mosquitoes and was sold a plan that didn't include mosquitos. Beware, the proposal is vague. I was charged for a year of treatment when I tried to cancel - or I could upgrade a plan that included mosquitoes! Beware, I got stuck with $150 for the 1st treatment (which didn't include mosquitoes) and $250 for the next year. Can't cancel by text/email, letter or voicemail and you must talk to a Customer Service person who is known by the title "Retention Customer Service person". Tells you something right there!

Liz Bees 2 months ago

I am really impressed with Doug's Bug Company! Kelli is extremely personable and helpful in assessing the best solution. She responded right away when I had additional questions. Josh did the extermination, and went above and beyond to help mitigate the issue. He proactively sealed some areas where pests were potentially coming in, which I am so grateful for his extra effort and work.

Patricia Hanson 5 months ago

We had our house tented for termites Monday and completely done in 2 nights 3 days. Throughout this whole process Kelli assisted us with everything. She has kept us informed throughout the entire tenting process. She’s gone over and above to assist, answered questions and make this one of the smoothest processes I’ve ever been through. Kelli is an absolute fantastic asset to Doug’s bugs and I don’t know what I would’ve done without her information, availability and calmness. She made sure I understood everything. She is an absolute treasure, informative and wonderful to deal. Dougs Bugs & Kelli have gone over the top when it comes to having your house tented and the stresses you go through. I highly recommend Doug’s Bugs.to anyone who is in need of getting their house tented for termites. Kelli went over and above she is informative, kind and so helpful. The gentlemen that tented the house again over the top they were kind, friendly and so fantastically efficient. It made this entire process run smooth as silk. Five stars to Kelli she is just an absolute dream to work with and thank you Doug‘s Bugs!!!!

Jessica Chavez 6 months ago

Amazing company! You will not regret going with Doug’s. We had our house fumigated before we moved in, and it was a smooth process. Kelli helped us get scheduled right away, and she was super helpful in guiding us through the process and ensuring we weren’t more stressed than we needed to be while closing escrow. I cannot thank them enough for their efficient and effective work!