Veterinary Care Center

Dyani Standing Elk 2 months ago

I took my new puppy here to establish care and to get UTI symptoms checked out. The first Dr I saw took a urine sample and results came back that my puppy had crystals in her urine to which the Dr prescribed a special diet. My puppy's UTI symptoms immediately resolved upon starting this new diet,though I needed to get her seen for allergy, skin, gastrointestinal, and ear issues which I suspected was due to food allergies or environmental allergies. The second Dr that saw her was incompetent, told me she should not be on the prescription diet for her urinary issues (even though the diet was helping), said she was too young to have urinary issues and that puppies just pee a lot, said he had a lot more experience than the first Dr I saw and to dimiss the first Dr's diagnosis, and blamed all of her obvious symptoms of allergies on an ear infection. I immediately took her to a different veterinarian clinic to which they promptly and accurately diagnosed her very obvious allergies and also suggested a recheck of her urine to make sure it was OK to switch her prescription diet. I don't recommend Veterinary Care Center and will not be coming back here.

Morgan 5 months ago

I have been looking for a new vet who has an incredible and friendly staff, clean facilities, honesty about pricing, payment plan options, and most of all ones that were truly knowledgable. My dog is very sensitive and they took everything very slow with her to make her comfortable, the doctor explained my options without making me feel like a bad person for not being able to shell out tons of cash in a day, and they solved a problem my dog has had for nine years because they actually knew their stuff. I am so thankful to have found them.

Wendy Sur 6 months ago

Can't stop raving about this place! Maybe more so because the day prior, had the WORST SCAM experience at Urgent Paw Care in Duarte. So where do we start... Our family dog got viciously attacked by a pitbull while taking his daily walk on a leash. We took him to our vet right away, but really couldn't see any marks due to his dense hair, but was advised by the vet, if we see anything, come right back. The following week while giving him a bath, that's when we noticed a puncture in his skin the size of a quarter! We took him right back to the vet and he advised we go somewhere where they would accommodate surgery if needed. After calling MULTI places, I finally found Urgent Paws (and although it was 15miles out) we decided with all the great reviews, we would take him here. On the phone, the assistance was great, and even when we walked in (we were the ONLY ones there) the VA's where great. Gentle with the dog, caring, petting him for assurance. Then we waited for almost 15mins + for Dr. Brown to come in. Right off the bat, her vibe was not assuring. My dog did not feel comfortable with her AT ALL. From the door, she had the VA give us a muzzle to put on my dog (which I u

Lydia Zerne Edited 5 months ago

Great respect and care for elderly dying dog. I've been caring for it since the death of the owner had to make a decision harder than making one for my own dog. I felt comfortable here. And definitely NOT overcharged by people who want money. These folks CARE. Felt comfortable taking a good friend with her first dog here shortly after. He was a young pup around women so much he barked a men, he still liked his Aussie vet. Belly rubs got good points. Sammy left comfortably.

David Davis 7 months ago

I've had my dog for 13 years, and of the 10 years I've lived in LA, I've usually come to VCC. Overall, I've had a great experience with them. Dr. Christian Amezcua did a tumor removal for my sweet girl Ellie when she had a mast cell tumor, and did a wonderful job. It gave her another 3 years of life. And after each treatment/surgery, they provided statements quickly so I could get reimbursed through insurance. My dog Ellie became extremely ill this past week, and I brought her to VCC. The staff was warm and friendly, and urged me to go to MASH for an emergency doctor since there weren't any doctors available that day. After MASH provided a critical diagnosis, I brought her to VCC the next day to help her transition on. Dr. Rachel Brownell was my doctor that day and she listened thoroughly, help me reach a very hard conclusion, and held very sacred space as I held Ellie in her final moments. Not every appointment was a perfect one over the last 10 years, but I do think all the doctors and staff here try their best to give you as many resources and options as possible for your fur baby. Thanks VCC!